Why We Have an Increasingly Growing Loyal Customer Base in the North of Scotland – 2018 Survey

Why We Have an Increasingly Growing Loyal Customer Base in the North of Scotland – 2018 Survey

BY Admin
April 1, 2018

We are one of the most forward-thinking independent commercial dry cleaning and laundry service providers operating in the North of Scotland. Although we are a well-established local business with completely Scottish roots, we understand the pulse of the national population. We understand exactly what your business needs and how important it is to address the linen requirements of your business.

In our effort to serve our customers better, we decided to conduct a small survey to find out what it is that brings our customers back to us, season after season.

Most of our clients are part of the hospitality industry, the oil and gas sector, security, education and so on. Here are some of the key highlights one needs to look for in a qualified commercial dry cleaner that offers top-notch services at the best possible prices. Many of you will have missed out on partnering a dry cleaning expert last year. But this year, we can work together with you to make sure your motto is ‘happy customers equals a happy business’!

Why Choose Us Year-after-Year/ The Salient Features of a Top Grade Dry Cleaner/ Laundry Expert

Quality Product

The Numero Uno factor that decides the success and loyalty of a business is the quality of the product. Our customers believe that, at the end of the day, nothing is more important than the need for fine linen and towels. We have been commended for our pure white linen, for towels that are large and fluffy, and for our regular and efficient supply of bed linen, towels and tablewear.

Customer Service

For a service that is as important as commercial laundry, we take our customer service very seriously. We ensure prompt call-backs and resolve every query as quickly as possible.

Reliability

We offer a reliable service throughout the year and across the whole of the North of Scotland. We are always on-time, without hidden costs and are completely customer-oriented. We also offer services such as alterations, work wear and linen hire services in order to cater to your diverse housekeeping and linen needs. Our goal is to meet your demands with the highest possible quality, as and when required.

Price

We keep our prices competitive to ensure that our customers can enjoy a long-term association without compromising on quality.

Convenience and time-saving

We have a reputation for being on-time and offering regular and efficient delivery. We even go to the extent of picking up and delivering twice a week during the busy summer months.

Most importantly, we have the dedication and passion of a business that wants to do everything possible to maintain its loyal customer base.




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